0

Vaping, e cigarette and e liquid blog

We’ve moved our website to vaperok.co.uk

07/10/2016 13:00  |  NEWS

 

Welcome to our new online home here at vaperok.co.uk!

Don’t worry – everything is business as usual here at ROK Towers. We have just moved our website from rokuniversal.co.uk to vaperok.co.uk, reflecting how much has changed since we were one of the first e cigarette brands in the UK eight years ago and how much vaping and the demand for premium quality vape kits and e liquids has grown.

What’s changed?

All that has changed is our website address - which is now vaperok.co.uk. Everything else is exactly the same. If you are an existing customer all of your details are still there, along with your order history and earned reward points.

How does it affect me?

There are only three things to bear in mind:

Contacting us

Our new customer support contact address is help@vaperok.co.uk. You can also contact us using the online form. Don’t worry if you still use our previous rokuniversal.co.uk email address – we will still receive these and reply within one working day as always.

Bookmarks and favourites

If you added our website to your favourites or bookmarks in your website browser (such as Microsoft® Edge & Internet Explorer, Google® Chrome and Safari) then you may want to update the links. It does not matter if you do not as if you try to visit the previous rokuniversal.co.uk you will be redirected to the website at its new address.

Safe senders

Finally, if you have added our email addresses to your safe senders list then you may like to add our new email addresses to ensure that any communications we send to you make it to your inboxes. The important emails we use are orders@vaperok.co.uk to communicate with you about the status of your order, and help@vaperok.co.uk if you would like to get in touch with our customer support team.

Why are you doing this?

A lot has changed in the world of vaping since we originally launched back in 2009. The terms vape and vaping have become much more popular and we simply wanted our online website address to reflect what we do. Our goal is to make vaping simple and moving our website to vaperok.co.uk is part of delivering this.

Any questions?

If you have any questions then please do not hesitate to contact us. The team here at ROK (Smoke Without Sin Limited) would be delighted to help.

You must be logged in to post a comment.

click here to log in

© Developed by CommerceLab
Copyright © 2009 - 2017 Smoke Without Sin Ltd