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Privacy policy & cookies

Privacy & cookies

Privacy policy

We respect your privacy

Any and all of the information collected on this website will be kept strictly confidential and will not be sold, reused, rented, disclosed, or loaned. Any information you provide will be held with the utmost care and will not be used in ways that you have not consented to. You have the right to revoke any given consents at all times. You also have the right to information about stored personal data and the right to demand correction, blocking and deletion of personal data. Simply contact us for any data enquiries.

How we use information about you

We will use your information in order to provide you with the products that you order from us. In order to do this we may need to securely share your personal information with third parties (for example couriers in order to fulfil your order or credit reference agencies in order to verify your identity and age. Additionally we will send you information about our products and services (by email only) if you have consented to receive this from us.

Cookies

This website, like many others, uses small files called cookies to help customise your experience. This page contains information on what 'cookies' are, the cookies used by rokuniversal.co.uk, how to switch cookies off in your browser, how to specifically disable third party advertising cookies, and some useful links for further reading. If you have any further questions about the use of cookies, please contact us.

What are 'cookies'?

'Cookies' are small text files that are stored by the browser (e.g. Internet Explorer or Safari) on your computer or mobile phone. They allow websites to store such things as user preferences. You can think of cookies as providing a "memory" for the website, enabling it to recognise a user and respond appropriately.

How do we use cookies?

A visit to a page on our website may generate the following types of cookie:

Site performance cookies
Anonymous analytics cookies
Registration cookies
Third party advertising cookies

Site performance cookies 

This type of cookie remembers your preferences, so you don't have to reset them each time you visit.

Anonymous analytics cookies

Every time a user visits our website, web analytics software provided by a third party generates an anonymous analytics cookie. These cookies can tell us whether or not you have visited the site before.Your browser will tell us if you have these cookies, and if you don't, we generate new ones.
This allows us to track how many individual unique users we have, and how often they visit the site. Unless you are signed in, these cookies cannot be used to identify individuals; they are used for statistical purposes only. If you are logged in, we will also know the details you gave to us for this, such as username and email address. Data is collected in the shop using a web analysis tool (Google Analytics) using cookies that are able to be used to generate pseudonyms for user profiles.

Registration cookies

When you register with us we generate cookies that signal whether you are signed in or not. Our servers use these cookies to work out which account you are signed in with. Your cookies get deleted when you either close your browser or shut down your computer. While you are signed in we combine information from your registration cookies with analytics cookies, which we could use to identify which pages you have seen as an individual.

Third party advertising cookies

A lot of the advertisements you see are generated by third parties. Some of these third parties use their own anonymous cookies to track how many people have seen a particular ad, or to track how many people have seen it more than once. The companies that generate these cookies have their own privacy policies, and we have no access to read or write these cookies. These third party advertising cookies may be used by those third parties to anonymously target advertising to you on other websites, based on your visit to us.

Other third party cookies

On some pages third parties may also set their own anonymous cookies, for the purposes of tracking the success of their application, or customising the application for you. Because of how cookies work we cannot access these cookies, nor can the third parties access the data in cookies used by us. For example, when you share an article using a social media sharing button, the social network that has created the button will record that you have done this.

How do I turn cookies off?

It is usually possible to stop your browser accepting cookies, or to stop it accepting cookies from a particular website. For example, we cannot tell if you are signed in without using cookies. All modern browsers allow you to change your cookie settings. These settings will typically be found in the 'options' or 'preferences' menu of your browser. In order to understand these settings, the following links may be helpful, otherwise you should use the 'Help' option in your browser for more details.


If you are primarily concerned about third party cookies generated by advertisers, you can turn these off by going to the Your Online Choices website. You can also visit the trade body representing these advertising platforms for more information - the Network Advertising Initiative. They have provided a one-stop source that gathers all of the opt-out controls. Please bear in mind that the are many more networks listed on this site than those that we use.

Useful links

If you would like to find out more about cookies and their use on the Internet, you may find the following links useful:

 

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